Ilana Set - Top
All orders are shipped within 1-2 business days (excluding holidays and weekends).
Please remember that delivery time does not include weekends or holidays.
Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in 2-9 business days (Monday through Friday, not including holidays) for the Continental United States.
All Express Shipping orders confirmed before 1:00 P.M. EST will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. Express Shipping orders confirmed after 1:00 P.M. EST will be processed the following business day. Express Shipping orders placed on Friday after 1:00 P.M. EST will be processed on Monday (excluding holidays).
Express Shipping is not available for Alaska, Hawaii or Canada.
Two Day Shipping
All Two Day Shipping orders confirmed before 1:00 p.m. EST will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. Two Day Shipping orders confirmed after 1:00 p.m. EST will be processed the following business day. Two Day Shipping orders placed on Friday after 1:00 p.m. EST will be processed on Monday (excluding holidays).
Two Day Shipping is not available for Alaska, Hawaii, or Canada.
Orders placed with Overnight Delivery (next business day) must be confirmed Monday through Friday (excluding holidays) before 1:00 p.m. EST. Credit card authorization and address verification must be obtained prior to shipping. Credit card authorization can take 24 hours for approval.
Overnight Delivery is not available for Alaska, Hawaii, or Canada.
Please call us for any questions or concerns: (561) 223-3800 or you may email us at firstname.lastname@example.org.
Our Return Policy
We accept returns for store credit only, up to 15 calendar days from the date you place your order.
ALL ITEMS PURCHASED WITH A DISCOUNT/COUPON CODE ARE FINAL SALE.
- All merchandise must be unworn, unwashed, and still have tags attached.
- All sale items and items purchased at a discount are FINAL SALE. Final Sale purchases are not redeemable for any type of store credit, exchange, or refund.
- All accessories including cosmetics, intimates, bras, camisoles, slips, tights, socks, and Final Sale/Clearance category items are FINAL SALE and may not be returned or exchanged.
- Damages must be reported within 24 hours of receiving merchandise or they cannot be returned.
- Shoes must be returned in their original box. Damage to the shoes makes them ineligible for returns.
- Gift cards are non-returnable and non-refundable.
- Original shipping charges are non-refundable.
- A restocking fee may apply if you return a item past the return window.
- If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a return if the items have any signs of wear, alteration, misuse, or damage. For any questions, please contact email@example.com.
How to Send Your Return Back (Store Credit Only)
You must return your items to the address below within 15 days from the date you placed your order. Please include your packing slip/invoice, or write your order # on a slip of paper and place it inside the package. Your return will be processed within 3 business days from the date we receive the item(s).
Will You Restock?
Many of our items are bought in very limited quantities and may sell out quickly. We rarely restock items so if you see something you love, order fast!
However, new items are added to our website weekly, which occasionally include past items in variant colors and styles.
Additionally, we currently can not send automatic notifications when items have been restocked.